Terms of Service

1. Overview

This website and online store are operated by Rotereve. Throughout these Terms of Service, the terms “we,” “us,” and “our” refer to Rotereve. The terms “you” and “your” refer to any person who visits our website, uses our services, or places an order with us.

By accessing our website, purchasing a product, or using any part of our services, you agree to be bound by these Terms of Service and all policies referenced within them. If you do not agree to these Terms, you should not use our website or services.

These Terms apply to all visitors, customers, and other users of our website without geographic restriction.

2. Eligibility

By using our website, you confirm that you have reached the legal age required to enter into a binding agreement in your jurisdiction, or that you are using the website with the permission and supervision of a parent or legal guardian.

You must provide accurate, complete, and current information when placing an order or creating an account.

3. Online Store Use

You may use our website and services only for lawful purposes. You must not:

• Use the website in violation of any applicable law or regulation.
• Submit false, misleading, or fraudulent information.
• Introduce viruses, malicious code, or other harmful technology.
• Attempt to gain unauthorized access to the website, customer accounts, or connected systems.
• Copy, scrape, reproduce, or commercially exploit website content without permission.
• Interfere with the security, operation, or functionality of the website.
• Use the website to infringe the intellectual property, privacy, or other rights of another person.
• Place fraudulent orders or misuse payment, refund, discount, or promotional systems.

We may suspend or terminate access to our services when these Terms are violated.

4. Products and Product Information

We make reasonable efforts to present product names, descriptions, ingredients, sizes, shades, images, prices, and availability accurately. However, colors and visual details may appear differently depending on your device, screen, lighting, or display settings.

Manufacturers may change product packaging, labeling, ingredients, formulas, or appearance without prior notice. Products received may therefore have packaging that differs slightly from the images shown on our website, while remaining the product ordered.

Before using any cosmetics, skincare, fragrance, or personal-care product, you should read the product label, ingredient list, warnings, and usage instructions provided with the product.

Product descriptions and other website content are provided for general informational purposes. They are not medical advice and are not intended to diagnose, treat, cure, or prevent any medical condition.

If you have allergies, sensitive skin, an existing medical condition, or concerns about a product’s suitability, you should consult a qualified healthcare professional before use. Stop using a product if irritation or an adverse reaction occurs.

5. Third-Party Brands and Trademarks

Product names, brand names, logos, trademarks, images, and other intellectual property relating to third-party brands belong to their respective owners.

References to third-party brands are used only to identify and describe the products offered. Unless expressly stated, such references do not imply sponsorship, endorsement, partnership, authorization, or affiliation between Rotereve and the relevant brand owner.

6. Prices and Promotions

Product prices are displayed on the applicable product page and confirmed during checkout. Prices may change at any time before an order is accepted.

Discounts, promotional prices, and special offers are subject to the conditions displayed with the relevant offer. Unless expressly stated otherwise, discounts and promotional codes cannot be combined.

We reserve the right to correct pricing, discount, description, or calculation errors. If an error affects an order you have already placed, we may contact you for instructions or cancel the affected order and refund any amount paid.

7. Product Availability

All products are subject to availability. Adding a product to your cart does not reserve it.

We may limit the quantity of products available to any customer, household, account, payment method, or order when reasonably necessary to prevent fraud, unauthorized resale, inventory errors, or abuse of promotional offers.

If a product becomes unavailable after an order is placed, we may cancel the affected item and issue a refund to the original payment method.

8. Orders and Acceptance

Submitting an order constitutes an offer to purchase the selected products. An automated order confirmation acknowledges receipt of your order but does not necessarily mean that the order has been accepted.

An order is accepted when it has been processed for shipment. We may reject or cancel an order for reasons including:

• Product unavailability.
• Incorrect product or pricing information.
• Payment authorization failure.
• Suspected fraud or unauthorized activity.
• Violation of these Terms.
• An incorrect or undeliverable shipping address.
• Quantity or purchasing restrictions.
• A legal or regulatory requirement.

If we cancel an order after payment has been received, the relevant amount will be refunded to the original payment method.

9. Billing and Account Information

You agree to provide current, complete, and accurate billing, shipping, contact, and payment information.

You represent that you are authorized to use the payment method submitted with your order. Payment transactions may be processed by third-party payment providers and may also be subject to their terms and privacy practices.

If you create an account, you are responsible for maintaining the confidentiality of your login information and for activity conducted through your account. Please contact us promptly if you suspect unauthorized access.

10. Shipping and Delivery

Rotereve provides free shipping on all orders.

Shipping and delivery are also governed by our Shipping Policy. Any delivery timeframe displayed on our website or communicated after purchase is an estimate and is not a guaranteed delivery date unless expressly stated otherwise.

Delivery may be affected by carrier operations, customs processing, weather, transportation disruptions, public holidays, emergencies, or other circumstances outside our reasonable control.

You are responsible for providing a complete and accurate delivery address. Rotereve is not responsible for delivery problems caused by incorrect, incomplete, or outdated information supplied by the customer.

Rotereve welcomes customers without geographic restriction. Order fulfillment remains subject to lawful delivery and carrier availability.

11. Returns and Refunds

Returns, refunds, exchanges, damaged items, incorrect items, and order cancellations are governed by our Returns & Refunds Policy.

Nothing in these Terms limits any mandatory cancellation, return, refund, warranty, or consumer protection right that applies to you under applicable law.

Refund processing times may vary depending on the original payment method, payment provider, and financial institution.

12. Personal-Care and Hygiene Considerations

Certain cosmetics, skincare, fragrance, and personal-care products may be subject to reasonable return conditions when opened, used, damaged after delivery, or no longer in their original condition. Any such conditions will be applied in accordance with our Returns & Refunds Policy and applicable consumer law.

If an item arrives damaged, defective, incorrect, or materially different from what was ordered, please contact us promptly and include your order information and clear supporting photographs where reasonably possible.

13. Website Content

Website content is provided for general information and shopping purposes. Although we make reasonable efforts to keep information accurate, we do not guarantee that every item of website content will always be complete, current, or error-free.

We may correct errors, update information, change product details, or modify website content at any time. Changes affecting an already accepted order will be handled fairly and in accordance with applicable law.

14. Intellectual Property

Unless otherwise stated, the website design, original text, graphics, layout, and other content created for Rotereve are owned by or licensed to Rotereve and are protected by applicable intellectual property laws.

You may access and use the website for personal, non-commercial shopping purposes. You may not reproduce, distribute, modify, publish, sell, license, or commercially exploit our content without prior written permission.

Nothing in these Terms transfers ownership of Rotereve content or third-party intellectual property to you.

15. Reviews, Feedback, and Submissions

If you submit a review, comment, photograph, suggestion, or other content to us, you confirm that:

• The content is accurate and based on your genuine experience.
• You own the content or have permission to submit it.
• The content does not violate another person’s rights.
• The content is not unlawful, abusive, deceptive, defamatory, or harmful.
• The content does not contain malicious code or unauthorized advertising.

You grant Rotereve a non-exclusive, worldwide, royalty-free license to use, reproduce, display, adapt, and publish submitted content for operating, improving, and promoting our services, subject to applicable privacy and consumer laws.

We may remove submitted content that violates these Terms or applicable law.

16. Third-Party Services and Links

Our website may contain links to, integrations with, or services provided by third parties, including payment processors, shipping carriers, analytics providers, and social media platforms.

Third-party websites and services operate independently and may have their own terms and privacy policies. Rotereve is not responsible for third-party content, availability, security, or practices except to the extent responsibility cannot legally be excluded.

17. Privacy

Our collection, use, storage, and disclosure of personal information are governed by our Privacy Policy and applicable data protection laws.

By using our services, you acknowledge that information necessary to process your order may be shared with service providers such as payment processors, delivery carriers, fraud-prevention providers, and technology providers.

18. Disclaimer of Warranties

To the maximum extent permitted by applicable law, the website and its general content are provided on an “as available” basis. We do not guarantee that access to the website will always be uninterrupted, timely, secure, or error-free.

This section does not exclude or limit any product warranty, consumer guarantee, statutory right, or other protection that cannot legally be excluded.

19. Limitation of Liability

To the maximum extent permitted by applicable law, Rotereve will not be liable for indirect, incidental, special, or consequential losses arising solely from the use of, or inability to use, the website.

Nothing in these Terms excludes or limits liability where doing so would be unlawful, including liability arising from fraud, fraudulent misrepresentation, willful misconduct, or any other liability that cannot legally be excluded.

Your mandatory consumer rights remain unaffected.

20. Indemnification

To the extent permitted by applicable law, you agree to indemnify Rotereve against reasonable losses, claims, and expenses resulting directly from your unlawful use of the website, your violation of these Terms, or your infringement of another person’s rights.

This section does not apply to losses caused by Rotereve or to liabilities that cannot legally be transferred to a consumer.

21. Termination

You may stop using our website at any time.

We may suspend or terminate your access if you materially violate these Terms, engage in fraudulent or unlawful conduct, threaten the security of the website, or misuse our services.

Termination does not affect rights, payment obligations, accepted orders, refund rights, or other responsibilities that arose before termination.

22. Severability

If any provision of these Terms is found to be unlawful, invalid, or unenforceable, that provision will be enforced to the maximum extent permitted or separated from the remaining provisions. The remaining provisions will continue in effect.

23. No Waiver

If Rotereve does not immediately enforce a provision of these Terms, this does not mean that we waive the right to enforce that provision later.

24. Entire Agreement

These Terms, together with our Privacy Policy, Shipping Policy, Returns & Refunds Policy, and any additional terms displayed during checkout, form the agreement between you and Rotereve regarding your use of our website and services.

If there is a conflict involving a mandatory consumer right, applicable law will prevail.

25. Changes to These Terms

We may revise these Terms when reasonably necessary to reflect changes to our services, business practices, legal obligations, or website functionality.

Revised Terms will apply prospectively after they are posted. Changes will not remove rights that have already arisen from an accepted order unless permitted by law.

26. Governing Law and Disputes

These Terms are governed by the laws that lawfully apply to the relevant transaction and parties.

Nothing in these Terms deprives you of mandatory consumer protections available in your place of residence. A dispute may be brought before any court, tribunal, or dispute-resolution body that has lawful jurisdiction.

These Terms do not impose a geographic restriction on customer rights or access to Rotereve’s services.

27. Contact Information

Questions about these Terms of Service, an order, or our services may be sent to:

Rotereve
Email: taysamzrobsambenw1985@outlook.com